AI News

Effective end-to-end customer service with social media Understanding the differences between customer service marketing and traditional marketing is crucial for devising strategies that leverage the strengths of both approaches. In modern business, customer service and marketing are no longer standalone entities but two halves of a whole, working harmoniously to shape the customer journey. This […]

How to build a chatbot for your small business The Board of Trade will continue to engage with people and business professionals in our region to help promote small business across the Greater Washington region. A huge need for small businesses is getting funding opportunities to create a vibrant and healthy small business community in